Customer Requirements
State of Work
Sources of Requirement
Techniques of extracting genuine requirements
Documentation Fundamentals 

Functional Specification 
Framework and Format
Content and Context
Qualities of compilers 
Product Acceptance Criteria

Technical Specification
Framework and Format
Content and Context 
Handling  problematic requirement  
Qualities of compilers 

Business Intelligence
External Environment Analysis
Internal Architecture Analysis 
Navigation Planning and Control
Report Writing

Project Management
Project Management Software
Planning and Control

Business Process
Process Mapping and Analysis
Process Optimisation
Process Innovation
Process Planning and Control

Legal Framework
Policy Framework
Roles and Responsibility Framework
Administrative Framework

Civic Science
Communication Techniques
Social Analysis Techniques
Policy Development
Operation Planning and Control

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